FAQs

Absolutely! We encourage school/class teams to participate at our in-person walks, or you can participate virtually right at your school at a time that makes sense for your school! If you have any questions about how to enroll your school/class please email GetInvolved@KidsHelpPhone.ca

You can register up until Sunday, May 3!

No, there is no registration fee to participate in BMO Walk so Kids Can Talk. There is, however, a suggested fundraising minimum of $250 per person.

Yes! You can register to any team, despite the location you are participating in. For example, if a team is registered to Edmonton and you are participating in Halifax, you can still join that team.

The team page location is a reflection of where the Team Captain is participating.

Anyone can register to any team, regardless of the location they are participating in.

If you are currently on a team and need to switch to a different team, please email our customer service team at GetInvolved@KidsHelpPhone.ca and we would be happy to assist you.

1. Go to WalkSoKidsCanTalk.ca and log into your 2026 Walk account.
2. Once you’re logged in, click on the ‘Team’ button; 3^rd button down on the left hand side.
3. The page should read ‘You are not currently on a team.’ You can then scroll down and type in the team name of the team you wish to join. Once you type it in, the team(s) with that name will populate below.
4. Please verify you have the right team by double-checking the team captain name.
5. Once you’ve confirmed it’s the right team, click the ‘Join Team’ button.
6. The page will then update with the information to reflect that you've joined the team.

Absolutely! We encourage you to register as a Virtual participant. We have virtual locations set up for each province and territory – please set your Walk location to your province or territory and Walk from wherever is most convenient for you on Sunday, May 3rd or a time that makes sense to you!
 

Great! We have the virtual teams set up for people just like you.
 

Yes! We have many teams that choose to participate virtually. Just ask your friends, family, colleagues and classmates to join you. If you have any questions about how to set up a virtual team, please email GetInvolved@KidsHelpPhone.ca
 

When you register as a virtual participant, you can choose to Walk wherever is most convenient for you on Walk Day!
For example, Maria lives in Truro, Nova Scotia, and registered for Virtual – Nova Scotia as her Walk Location. Maria lives over an hour away from the in-person Walk site in Nova Scotia. On Sunday, May 3rd, Maria plans to go for a 5km Walk with her dog to celebrate her fundraising efforts!
 

Yes! All participants, whether registered for an in-person or virtual site, who raise $250 or more are eligible for a fundraising reward. If you’re eligible for a reward, Kids Help Phone will send the reward to the email address provided during registration. If you need to change the address, please email us at GetInvolved@KidsHelpPhone.ca.
 

No, there is no cost to register your school, class, or school group​.

Yes! If you are not able to attend an in-person walk site​, you are welcome to register as a virtual team and walk where and when it makes the most sense ​for your school​ or class.

No, you can choose what day makes the most sense ​for you and your school. ​P​lease do ​host this event within the month of May.

You can register whatever size group makes sense ​for you, whether it’s a single class, school ​club/group or the entire school​.

The deadline to register your school is May 3rd, however your walk can take place any time during the month of May.

Of course! You can download, print and share mental health materials here or order materials to help raise awareness of our services here.

It is recommended that you register​ as a team, which will allow students to join your team ​when they register​.

Unfortunately, we​ just don't have the capacity to support this type of request at this time. However, we’d be happy to provide a virtual presentation about Kids Help Phone, a digital walk toolkit, on-going support from a dedicated KHP staff member and youth mental health supports. A member of our team can also assist you by ​registering your school for you! Let us know how we can help!

Yes​! We will issue reward cards for any student who raises over $250​ - please see the incentive rewards information under the Fundraise tab.  We will also have prizes for each individual school they can use for draw prizes including a Fuji Film Camera and KHP keychains. 

Reward cards will be sent out in July to all registered​ and eligible participants​ to the email address they registered with. 

If you have any questions about how to ​​register your school/class​, please email: GetInvolved@KidsHelpPhone.ca​.

There are many ways to raise funds successfully and have fun in the process. You can share your reason for participating — you’ll be surprised by how many people will support your personal story.

Another idea is to start a team — fundraising as a group can be exciting and motivational. It’s also a great way to achieve a significant fundraising goal.

For more helpful tips, information and ideas, you can check out our Fundraising tools.

KHP understands that a young person’s world is shaped by their unique identity, their family and community, their digital universe and wherever they live in Canada. For over 36 years we’ve transformed info far more than a helpline. Our approach has always been relentless adaptation.

By supporting Kids Help Phone, you can show young people there's a place for them to Feel Out Loud.

For more information about Kids Help Phone, you can visit our About us page.

Kids Help Phone has transitioned to a foundation model to support the long-term sustainability of our services. For participants and donors, nothing changes in how you register, fundraise, or take part in the Walk. Your support continues to directly fund Kids Help Phone’s programs and services for young people across Canada.
 

If you’re eligible for a reward, Kids Help Phone will send the reward to the email address provided during registration. If you need to change the address, please email us at GetInvolved@KidsHelpPhone.ca.

Kids Help Phone is no longer issuing team rewards

Any funds donated to your individual fundraising page count towards your individual reward. Funds donated to the team’s fundraising page directly do not count towards your individual reward.

Yes! All participating schools will receive prize packs to celebrate student participation and encourage fundraising. Students who raise $250 or more will receive a reward card — please see the incentive rewards information under the Get Fundraising tab.
 

Supporters who donate online through your fundraising page will automatically receive an official tax receipt by email within 24 hours.

For donations made in person (by cash or cheque), tax receipts are issued by Kids Help Phone Foundation once the donation has been properly submitted and processed, using the donor information provided.

• Cash donations:
   Add cash donations by making a donation directly through your personal fundraising page using the Donate button. Enter the donor’s full name, address, and email address, and complete the donation using your credit card. This ensures the donor receives their tax receipt by email.

 

• Cheque donations:
   Cheques must be made payable to Kids Help Phone Foundation, with Walk so Kids Can Talk noted in the memo line. Please mail cheque(s) along with your completed pledge form to:

Kids Help Phone Foundation
c/o BMO Walk so Kids Can Talk
439 University Ave., Suite 200
Toronto, ON M5G 1Y8
 
Once processed, the donation will be applied to your fundraising page and a tax receipt will be issued to the donor.
 
Important: To issue tax receipts, full names and complete mailing addresses must be provided for all donors. Incomplete information may delay or prevent receipt issuance.

If you make a self-donation you will receive a tax receipt, however this may affect your incentive prize (if applicable).

In accordance with CRA guidelines, the self-donation can not help you get to a new incentive level. If it does, Kids Help Phone has to issue the lower incentive prize based on what is raised without the self-donation included.
 
For example, Joe donated $20 to his Walk page and received a tax receipt. At the end of the event, Joe raised an overall total of $500. Because Joe donated $20 to himself and received a tax receipt, the $20 cannot count towards his incentive. He therefore would be eligible to receive a $25 incentive prize, even though it seems he qualifies for the $50 prize.

Add cash donations to your fundraising page by following these steps:

Go to your personal fundraising page and donate directly through the “Donate” button.
Enter the donation amount and the donor’s details (full name, address and email) to ensure they receive their tax receipt.

Use your credit card to make the donation.

 

Please make sure cheques are made out to Kids Help Phone Foundation, with a memo for Walk so Kids Can Talk. Send the cheque(s) together with your completed Pledge form to:

Kids Help Phone Foundation
c/o BMO Walk so Kids Can Talk
439 University Ave., Suite 200
Toronto, ON M5G 1Y8

We will allocate the money to your fundraising page and issue a tax receipt to the donor.
 

You can pre-deposit your cash and/or cheques at any BMO branch and mail your completed pledge form to Kids Help Phone. Please note that if the information is incomplete, your donations may not be added to your personal page.

Kids Help Phone Foundation
c/o BMO Walk so Kids Can Talk
439 University Ave., Suite 200
Toronto, ON M5G 1Y8

We’d be happy to help you update your Walk location. To change your location, please email GetInvolved@KidsHelpPhone.ca
 

The deadline for location changes is Saturday, May 2, 2026.

You can track your kilometers using the STRAVA app or by manually entering your distance in your online portal. Kilometers tracking is optional and not required to participate.

Setting and tracking an activity goal is completely optional, though we encourage it if you're a virtual participant. It is a great way to connect to the community at BMO Walk so Kids Can Talk from wherever you are!